876bet Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 876bet ("876bet", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "your", "the Player") who access or use the 876bet platform at https://876bet.onl, including any related mobile browsing experience, customer support channels, and promotional communications (collectively, "the Platform").

By registering an account on 876bet, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms an integral part of the 876bet Terms & Conditions.

876bet is committed to handling your data with care and transparency. We do not sell your personal information to third parties for marketing purposes. We collect only what is necessary to operate the Platform securely, comply with our legal obligations, and deliver you the best possible gaming experience.

2. Personal Data We Collect

2.1 Registration Data

When you create a 876bet account, we collect the following information to establish and manage your account:

• Full legal name — required for identity verification and account ownership confirmation
• Date of birth — required to verify that you meet the minimum age requirement of 21 years
• Mobile phone number — used for account verification, transaction confirmations, and support communications
• Email address (where provided) — used for account notifications and support correspondence
• Residential address — collected during KYC verification as required for fraud prevention purposes
• Username and password — used to secure access to your account; passwords are stored in hashed form and are never visible to 876bet staff

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to process your first withdrawal, we may request copies of government-issued identification documents. These may include:

• National Identity Card (NID)
• Passport
• Birth certificate (where NID is unavailable)
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad account under your name)

KYC documents are handled with the highest level of confidentiality and are accessed only by authorised compliance personnel.

2.3 Financial and Transaction Data

When you make a deposit or withdrawal, we record transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in BDT, transaction timestamps, and reference numbers. We do not store full card numbers; card payment data is handled directly by our certified payment processors.

2.4 Technical and Usage Data

When you use the Platform, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, games played, and time spent on the Platform
• Referring URL and session data
• Cookie identifiers (see Section 7 for full cookie information)

This technical data is used to maintain the security of the Platform, detect fraudulent activity, improve user experience, and generate aggregated analytics.

2.5 Communications Data

If you contact our support team via email or live chat, we retain records of those communications — including your queries, our responses, and any attachments — for a period of up to five years. This data is used to resolve disputes, improve our support service, and maintain a record of any commitments made.

4. Sharing Your Personal Data

4.1 Third-Party Service Providers

876bet does not sell your personal data. However, we may share limited data with trusted third-party service providers who assist us in operating the Platform. These include:

• Payment processors — bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners, who receive transaction data necessary to complete deposits and withdrawals
• Identity verification providers — third-party KYC services that assist in verifying the authenticity of identity documents submitted during account verification
• Game content providers — studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session data to resolve game disputes or technical issues
• Fraud prevention and security services — third-party providers that analyse patterns to detect and prevent fraudulent activity
• Cloud hosting and infrastructure providers — servers and storage infrastructure used to host the Platform and its associated data

All third-party service providers are contractually obligated to use your data solely for the purposes for which it was shared, to maintain appropriate security standards, and to refrain from disclosing it to any further parties without our prior written authorisation.

4.2 Legal Disclosures

876bet may disclose your personal data to law enforcement authorities, regulatory bodies, or other competent agencies where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of 876bet, its players, or the general public. We will notify you of any such disclosure to the extent permitted by law.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 876bet's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Policy that may result from it.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 876bet Platform. They allow the Platform to recognise your device on subsequent visits, maintain your session, remember your preferences, and collect usage analytics. 876bet uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

6.2 Types of Cookies We Use

• Essential cookies — required for the Platform to function. These enable login sessions, navigation, and secure transaction processing. They cannot be disabled.
• Analytics cookies — used to collect anonymised data about how players use the Platform, which pages are visited most, and where errors occur. This data helps us improve the Platform.
• Preference cookies — used to remember your settings such as language preferences and notification opt-in status.
• Marketing cookies — used, where you have given consent, to deliver relevant promotional content based on your activity on the Platform.

6.3 Managing Cookies

You may control and disable non-essential cookies through your browser settings. Please note that disabling essential cookies will impair your ability to use the Platform, including logging in and making transactions. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

8. Data Security

876bet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Hashed password storage — your password is never stored in plain text
• Access controls — personal data is accessible only to 876bet staff who have a legitimate operational need
• Regular security reviews — our platform and infrastructure undergoes periodic security assessments
• Incident response procedures — in the event of a data security incident, 876bet will take immediate steps to contain and remediate the breach and will notify affected players as required

While 876bet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — please use a strong, unique password and do not share your login credentials with anyone.

10. Updates to This Policy

876bet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via their registered contact details or via a prominent notice on the Platform. The "Last updated" date at the top of this Policy will reflect the date of the most recent revision.

We encourage you to review this Policy periodically. Continued use of the 876bet Platform following the posting of any revised Policy constitutes your acceptance of the updated terms.